Privacy Policy
Last updated: 24 June 2026
Barlafarma Lda., with registered office at Rua Infante D. Henrique, 6, Lj. C, 8400-230, FERRAGUDO and tax number (NIF/NIPC) 513411925, is the owner of and entity responsible for the websitefarmaciadeferragudo.pt (hereinafter, Farmácia de Ferragudo).
Farmácia de Ferragudo is committed to protecting the privacy of those who visit this site. This Privacy Policy explains what personal data may be processed and how, in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, hereinafter the «GDPR») and the other applicable Portuguese legislation.
It should be made clear from the outset that this is a purely informational site: it has no online shop, shopping cart, customer area, registration, authentication or newsletter subscription. Therefore, the processing of personal data is minimal, as described below.
1. Scope and purpose
This Policy applies to the processing of personal data carried out in connection with the use of this website and is intended for all of its visitors. Whenever the document is updated, the date of the last change, at the top of this page, will also be updated.
2. Definitions
- Personal data: any information relating to an identified or identifiable natural person (for example, name, phone number, e-mail or IP address).
- Processing: any operation performed on personal data, such as collection, storage, consultation, use or deletion.
- Data controller: the entity that determines the purposes and means of the processing — in this case, Farmácia de Ferragudo.
- Data subject: the natural person to whom the personal data relate.
- Processor: an entity that processes personal data on behalf of the controller (for example, the site's hosting provider).
- CNPD: the National Data Protection Commission, the supervisory authority in Portugal.
3. What data we collect
Simply browsing this site does not require or imply the provision of personal data. Specifically:
- Data you provide voluntarily: if you contact us by phone or e-mail, we process the data you send us (such as your name, contact details and the content of your message), solely to respond to your request.
- Technical connection data: to deliver the pages and for security reasons, our hosting provider may process, on a transient basis, technical data such as the visitor's IP address. We do not use this data to identify people, nor is it cross-referenced with any other information.
4. Purposes and legal bases
We process personal data only for the following purposes and on the following legal bases:
| Purpose | Legal basis (Art. 6 GDPR) |
|---|---|
| Responding to messages and information requests sent by phone or e-mail | Steps taken at the data subject's request and legitimate interest in replying to those who contact us |
| Delivery of the site and security (technical connection data) | Legitimate interest in the secure and reliable operation of the website |
| Compliance with legal obligations (where applicable) | Compliance with a legal obligation to which we are subject |
5. Cookies
This site does not use tracking, analytics or advertising cookies. For this reason, no cookie consent banner is shown — there is nothing that requires your consent. Should tools that use non-essential cookies be introduced in the future, this Policy will be updated and your prior consent will be requested.
6. Data retention
The contact messages you send us are kept only for the period necessary to respond to your request and to comply with any legal obligations — one month — after which they are deleted.
7. Security
As a static site, the pages are served by a cloud hosting infrastructure with an encrypted connection (HTTPS). We adopt appropriate technical and organisational measures to protect the data you provide against unauthorised access, loss or disclosure.
8. Your rights
Under the GDPR, and in relation to any data you may have provided to us, you have the following rights:
- Access: to know what data of yours we process and to obtain a copy.
- Rectification: to correct inaccurate data or complete incomplete data.
- Erasure («right to be forgotten»): to request the deletion of your data, where applicable.
- Restriction: to restrict processing in certain circumstances.
- Portability: to receive your data in a structured, commonly used format, where applicable.
- Objection: to object to processing based on our legitimate interest.
To exercise any of these rights, contact us using the details indicated in the «Contacts» section. We will respond within a maximum of one month from receipt of the request, a period that may be extended in cases of particular complexity.
9. Complaints
If you consider that the processing of your personal data does not comply with the applicable legislation, you have the right to lodge a complaint with the National Data Protection Commission (CNPD — www.cnpd.pt).
10. Processors and disclosure to third parties
We do not sell or share your personal data with third parties for commercial or marketing purposes. We use a web hosting provider (cloud infrastructure from Amazon Web Services, with servers in the European Union), which acts as a processor and only handles technical connection data strictly to the extent necessary to serve the site. We may also disclose data to authorities when legally obliged to do so.
11. Transfers outside the European Union
By default, this site does not transfer personal data outside the European Union. The hosting infrastructure used is located in the European Union.
12. Links to external sites
This site may contain links to external services (for example, Google Maps, OpenStreetMap and Facebook). By following those links, you become subject to the privacy policies of those services, which are independent of this site and for which we are not responsible.
13. Minors
This site is not directed at minors and does not intentionally collect personal data from minors.
14. Sensitive data
We ask that you do not send us, through this site or by e-mail, sensitive personal data, in particular data relating to your health. For clinical matters, contact us directly or come to the pharmacy.
15. Changes to this Policy
We reserve the right to change this Privacy Policy at any time. The version in force is always the one published on this page, with its respective update date.
16. Governing law
This Policy is governed by Regulation (EU) 2016/679 (GDPR) and the applicable Portuguese legislation, namely Law no. 58/2019 and Law no. 41/2004.
Contacts
- Barlafarma Lda.
- Address: Rua Infante D. Henrique, 6, Lj. C, 8400-230, FERRAGUDO
- Phone: 282 461 232
- E-mail: farmaciadeferragudo@gmail.com